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<p>The Certificate in Office Administration is a competency-based qualification examined by the TVET Curriculum Development, Assessment and Certification Council (CDACC) under Level 5 of the Kenya National Qualifications Framework. The programme equips learners with practical skills in office management, front office operations, and administrative support functions. Students develop competencies in managing front office operations, coordinating official meetings, managing office mail and telephone communications, processing computerised documents, and demonstrating shorthand and ICT skills. The curriculum also covers record keeping, communication skills, and office security management, ensuring graduates can effectively manage the administrative functions of an organisation. Kenya's business sector maintains consistent demand for office administrators as every organisation requires personnel to manage front office operations, handle communications, and provide administrative support. The programme aligns with the needs of corporate offices, government agencies, non-governmental organisations, and small to medium enterprises. The programme is delivered through full-time study at technical training institutes, university TVET departments, and private colleges across Kenya. Teaching combines classroom instruction with practical exercises in document processing, reception management, and office procedures. Some institutions offer the programme through online and distance learning modes. Graduates can work as office administrators, receptionists, office assistants, and administrative clerks in various organisations. Many proceed to pursue the Diploma in Office Administration or related business management qualifications. This programme is ideal for KCSE graduates with a mean grade of D plain or above who are interested in office management and administrative support roles, and wish to build a foundation for career progression in business administration.</p><h3>Skills Required</h3><ul><li>Office Administration</li><li>Front Office Management</li><li>Communication Skills</li><li>Record Keeping</li><li>Document Processing</li><li>Telephone Etiquette</li><li>Shorthand Skills</li><li>Information Communication Technology</li><li>Meeting Coordination</li><li>Office Security Management</li></ul><h3>Key Subjects</h3><ul><li>Front Office Operations</li><li>Office Mail Management</li><li>Official Meetings Coordination</li><li>Office Security Management</li><li>Computerised Document Processing</li><li>Shorthand Skills</li><li>ICT Skills</li><li>Communication Skills</li><li>Record Keeping</li><li>Office Administration</li></ul><h3>Certifications</h3><ul><li>TVET CDACC Certificate of Competency (Level 5)</li><li>ICM Certificate in Office Management</li></ul><h3>Specializations</h3><h4>Front Office Management</h4><p>Focus on reception operations, guest handling, telephone etiquette, and front office procedures.</p><h4>Records and Information Management</h4><p>Focus on filing systems, record keeping, document classification, and information management.</p><h4>Office Technology</h4><p>Focus on computerised document processing, ICT skills, and office equipment operation.</p><h4>Meeting and Event Coordination</h4><p>Focus on coordinating official meetings, scheduling, and office event management.</p>

The Certificate in Procurement and Logistics provides foundational training in procurement principles, supply chain management, logistics operations, and purchasing practices. Students learn procurement processes, supplier management, inventory control, logistics management, and supply chain coordination. The programme is designed for individuals seeking entry-level positions in procurement and logistics or as a pathway to further studies in supply chain management. Students develop competencies in procurement processes, supplier management, inventory control, logistics operations, supply chain coordination, and procurement ethics. The curriculum covers introduction to procurement, principles of purchasing, supply chain management, logistics and transport, inventory management, procurement law and ethics, stores management, and procurement project work. Practical skills are developed through case studies and procurement exercises. Procurement and logistics are critical functions in every organisation, with businesses, government agencies, NGOs, and manufacturing firms requiring procurement and logistics personnel to manage purchasing, supplies, and distribution. Kenya's position as a regional trade hub creates strong demand for supply chain professionals. The programme addresses the demand for foundational procurement and logistics training. The programme combines classroom lectures with case studies, practical exercises, and project work. Students study procurement processes, practise supplier evaluation, analyse supply chains, and develop procurement plans. Teaching methods include lectures, case studies, group discussions, and project-based work. The programme emphasises practical problem-solving and critical thinking skills needed by procurement and logistics professionals. Graduates find employment as procurement assistants, stores assistants, logistics assistants, purchasing clerks, or supply chain support staff in companies, government agencies, NGOs, and manufacturing firms. The certificate also provides a pathway to diploma programmes in procurement and logistics at KCA University and other institutions. This programme is ideal for KCSE graduates with an interest in procurement, supply chain, and logistics, as well as individuals seeking practical business skills for employment in Kenya's commercial sector. The programme provides directly employable skills in procurement and logistics operations.

The Certificate in Project Management provides foundational training in project planning, project execution, project monitoring, and project evaluation. Students learn project management principles, project cycle management, project planning tools, risk management, stakeholder management, and project reporting. The programme is designed for individuals seeking entry-level positions in project management or as a pathway to further studies in project management. Students develop competencies in project planning, project scheduling, budget management, risk management, stakeholder engagement, project monitoring, and project reporting. The curriculum covers introduction to project management, project planning and design, project implementation, project monitoring and evaluation, project risk management, project finance and budgeting, stakeholder management, and project management tools. Practical skills are developed through case studies and project planning exercises. Project management skills are in high demand across Kenya's development sector, construction industry, NGO sector, government, and corporate organisations. Every organisation implementing projects requires trained project management personnel to plan, execute, monitor, and evaluate projects. Kenya's vibrant NGO sector and government development programmes create sustained demand for project management skills. The programme addresses the demand for foundational project management training. The programme combines classroom lectures with case studies, practical exercises, and project planning work. Students develop project plans, create project schedules, analyse project risks, and design monitoring frameworks. Teaching methods include lectures, case studies, group discussions, and project-based work. The programme emphasises practical problem-solving and critical thinking skills needed by project management professionals. Graduates find employment as project assistants, project coordinators, programme assistants, or project support staff in NGOs, government agencies, construction firms, and corporate organisations. The certificate also provides a pathway to diploma and degree programmes in project management at Kabarak University, Kenyatta University, and other institutions. This programme is ideal for KCSE graduates with an interest in project management, as well as individuals working in or seeking to enter the NGO, development, or construction sectors. The programme provides directly employable skills in project planning and management.

The Certificate in Purchasing and Supplies Management is a KNEC-examined programme that trains individuals in procurement processes, inventory management, and supply chain operations. The programme is accredited by the Technical and Vocational Education and Training Authority (TVETA) and examined by the Kenya National Examinations Council (KNEC). Trainees develop competencies in procurement procedures, stock control, supplier management, stores management, logistics, and procurement documentation. The curriculum combines theoretical instruction with practical training in simulated office and stores environments. Kenya's procurement and supply chain sector is regulated by the Public Procurement and Disposal Act, creating demand for trained personnel in government departments, private companies, and NGOs. The programme supports professionalisation of procurement practices at the certificate level. The course is delivered through classroom sessions, case studies, and industrial attachment. Trainees gain practical experience through attachment in procurement departments, stores, and supply chain operations. Graduates can work as procurement assistants, stores assistants, stock controllers, or supplies clerks in government, private sector, and NGO organisations. The programme provides a foundation for progression to Diploma in Purchasing and Supplies Management. This programme is suitable for individuals with a KCSE mean grade of D (plain) who have an interest in business and procurement. It provides practical skills for employment in Kenya's procurement and supply chain sector.

The Certificate in Sales and Marketing provides foundational training in sales principles, marketing fundamentals, customer relationship management, selling skills, and marketing communications. Students learn sales techniques, marketing concepts, customer service, digital marketing basics, and sales management. The programme is designed for individuals seeking entry-level positions in sales and marketing or as a pathway to further studies in business and marketing. Students develop competencies in sales techniques, marketing principles, customer relationship management, selling skills, marketing communication, and digital marketing basics. The curriculum covers introduction to marketing, sales principles and techniques, customer service and relationship management, marketing communication, digital marketing basics, sales management, consumer behaviour, and sales and marketing project work. Practical skills are developed through case studies and sales exercises. Sales and marketing skills are in high demand across all sectors of Kenya's economy. Every business requires sales and marketing personnel to sell products, manage customer relationships, and promote brands. Kenya's growing consumer market, FMCG sector, and digital economy create sustained demand for sales and marketing skills. The programme addresses the demand for foundational sales and marketing training. The programme combines classroom lectures with case studies, practical exercises, and sales project work. Students study marketing concepts, practise selling techniques, develop marketing materials, and analyse consumer behaviour. Teaching methods include lectures, case studies, group discussions, and project-based work. The programme emphasises practical selling and marketing skills needed in business. Graduates find employment as sales assistants, marketing assistants, customer service representatives, sales representatives, or brand promoters in companies across all sectors including FMCG, retail, banking, telecommunications, and manufacturing. The certificate also provides a pathway to diploma programmes in sales and marketing, business management, and marketing. This programme is ideal for KCSE graduates with an interest in sales, marketing, and business, as well as individuals seeking practical skills for employment in Kenya's commercial sector. The programme provides directly employable skills in selling and marketing.

The Certificate in Supply Chain provides foundational training in supply chain management, procurement, logistics, inventory management, and supply chain operations. Students learn supply chain principles, procurement processes, logistics management, inventory control, and supply chain coordination. The programme is designed for individuals seeking entry-level positions in supply chain, procurement, or logistics, or as a pathway to further studies in supply chain management. Students develop competencies in supply chain management, procurement, logistics, inventory management, supplier management, and supply chain coordination. The curriculum covers introduction to supply chain management, procurement principles, logistics and distribution, inventory management, supplier management, supply chain operations, supply chain information systems, and supply chain project work. Practical skills are developed through case studies and supply chain exercises. Supply chain skills are in high demand across all sectors of Kenya's economy. Every organisation requires supply chain personnel to manage procurement, logistics, inventory, and supplier relationships. Kenya's position as a regional trade hub with Mombasa port creates significant demand for supply chain professionals. The programme addresses the demand for foundational supply chain training. The programme combines classroom lectures with case studies, practical exercises, and supply chain project work. Students study supply chain concepts, analyse procurement processes, practise inventory management, and develop logistics plans. Teaching methods include lectures, case studies, group discussions, and project-based work. The programme emphasises practical supply chain and procurement skills. Graduates find employment as procurement assistants, supply chain assistants, logistics assistants, inventory controllers, or stores assistants in companies across all sectors including manufacturing, retail, government, and logistics. The certificate also provides a pathway to diploma programmes in supply chain management and procurement. This programme is ideal for KCSE graduates with an interest in supply chain, procurement, and logistics, as well as individuals seeking practical skills for employment in Kenya's commercial and logistics sectors. The programme provides directly employable skills in supply chain operations.

The Diploma in Accounting Technician is a professional qualification that equips candidates with skills and competencies to work as middle-level accountants providing technical support in accounting, auditing, and taxation in both public and private sectors. The curriculum is structured into three levels covering financial accounting, law and ethics, entrepreneurship and communication, ICT, principles of management, business mathematics and statistics, taxation, economics, management accounting, finance, and auditing. The programme is examined by KASNEB as the Accounting Technicians Diploma (ATD) and is also accredited by TVET CDACC under the Accountancy Level 6 qualification (code 041106T4). KASNEB registration is required for the ATD examination pathway. Training combines classroom instruction with computer-based practical exercises using accounting software. KASNEB requires continuous assessment tests (CATs) constituting 15% of the final score, with the remaining 85% from computer-based examinations. Graduates find employment across all sectors of Kenya's economy, as every organisation requires accounting support. Major employers include accounting firms, banks, government agencies, NGOs, and SMEs. The programme suits KCSE graduates with a mean grade of C- who have an interest in numbers and business, as well as holders of the Certificate in Accounting and Management Skills (CAMS) seeking to upgrade. It provides a direct progression pathway to CPA and degree-level qualifications.

The Associate in Procurement and Supply of Kenya (APS-K) is a professional diploma-level qualification administered by the Kenya Institute of Supplies Management (KISM), providing a fast, practical entry point into procurement and supply chain careers. The qualification is structured in two levels covering principles of procurement and supply, organisational environment, communication, economics, business law, supply chain management, financial and cost accounting, procurement of goods/services/works, negotiation, contract administration, and logistics. Skills RequiredProcurement PrinciplesSupply Chain Management BasicsContract AdministrationNegotiationFinancial and Cost Accounting BasicsWarehousing and DistributionKey SubjectsPrinciples of Procurement and SupplyUnderstanding Organizational EnvironmentCommunication and Office ManagementSupply Chain ManagementProcurement of Goods, Services and WorksNegotiation in Supply ChainContract AdministrationLogistics ManagementCertificationsAssociate in Procurement and Supply of Kenya (APS-K)Certified Procurement and Supply Professional of Kenya (CPSP-K) ProgressionSpecializationsPublic ProcurementEmphasis on public-sector tendering, compliance, and PPRA regulations. Supply Chain and LogisticsEmphasis on warehousing, distribution, and logistics coordination. Every organisation in Kenya — public and private — needs procurement staff who understand compliant sourcing and supply processes, and APS-K is widely recognised by employers and forms the direct entry route into KISM's higher Certified Procurement and Supply Professional of Kenya (CPSP-K) qualification. Training is delivered through KISM-registered colleges via classroom, evening, weekend, or online study, with each level assessed through KISM/KISEB-set examinations covering the prescribed syllabus. Holders typically work as procurement assistants, stores and supplies officers, and purchasing clerks across government offices, NGOs, and private companies, with a clear progression path into CPSP-K and full KISM membership. The qualification suits KCSE graduates seeking the fastest recognised route into procurement and supply chain roles in Kenya.

The Diploma in Business Administration is a comprehensive programme that equips students with knowledge and practical skills in business management, office administration and entrepreneurship. Examined by KNEC under course code 2806, the programme is offered at multiple Kenyan universities including JKUAT, Maseno University, KCA University, Zetech University and others. The curriculum covers financial accounting, business law, economics, communication skills, ICT, entrepreneurship, human and public relations, sales and marketing, business finance, office administration and management, marketing management, supply and transport management, quantitative techniques, commercial and administrative law, cost accounting, organisation theory and behaviour, labour and industrial relations, principles and practice of management, human resource management, managerial accounting, financial management and research methods. Students develop both theoretical business knowledge and practical administrative skills. Kenya's business sector requires qualified administrators who can manage office operations, support business processes and contribute to organisational effectiveness. The programme responds to the need for skilled business professionals who can handle administrative functions, manage teams and support business growth across various sectors. The programme is delivered through lectures, case studies, group discussions, practical exercises, business simulations and industrial attachment. Students gain hands-on experience in business operations, office management and project work through practical sessions and attachment at business organisations. Graduates pursue careers as business administrators, office managers, administrative assistants, business development officers, marketing assistants, human resource assistants, supply chain assistants and project officers in private companies, government departments, NGOs, banks, manufacturing firms and service providers. They can also progress to a Bachelor of Commerce, Bachelor of Business Administration or related degree programmes. Prospective students should have strong communication skills, interest in business operations and aptitude for management. The programme is suitable for students seeking a practical business foundation for employment or entrepreneurship.

The Diploma in Business Management is a three-year programme examined by the Kenya National Examinations Council (KNEC) and offered across numerous technical and vocational training institutions in Kenya. It equips students with knowledge and skills in business administration, financial management, human resource management, and entrepreneurship. The programme is accredited by the Technical and Vocational Education and Training Authority (TVETA) under the TVET Act, 2013. Module I covers financial accounting, information communication technology, communication skills, economics, business law, and entrepreneurship. Students learn the foundational principles of business operations, record-keeping, and legal frameworks governing commercial activities in Kenya. Module II advances to office administration and management, marketing management, supply and transport management, quantitative techniques, commercial and administrative law, and cost accounting. Module III focuses on organisation theory and behaviour, labour and industrial relations, principles and practice of management, human resource management, managerial accounting, financial management, and a course specialisation project. The programme follows a modular structure with end-of-module KNEC examinations. Entry requirements are a KCSE mean grade of C- (minus) or a pass in a relevant Craft Certificate. The programme is widely available at national polytechnics, technical training institutes, and university-affiliated TVET centres across Kenya, including Kabete National Polytechnic, Kenya Coast National Polytechnic, and Kenyatta University TVET. Graduates pursue careers as office supervisors, administrative assistants, marketing officers, human resource assistants, and procurement officers. The programme provides a progression pathway to a Higher National Diploma in Business Management and subsequently to a bachelor's degree in business-related fields at recognised universities. The programme includes a compulsory industrial attachment that provides students with practical workplace experience. Government-sponsored students placed through KUCCPS receive capitation funding, and HELB loans are available for eligible students. The standardised annual tuition fee for diploma programmes at public TVET institutions in Kenya is KES 67,189.

The Diploma in Business Studies is a three-year programme examined by the Kenya National Examinations Council (KNEC) and offered at technical and vocational training institutions across Kenya. It equips students with competencies in business management, accounting, marketing, office administration, and business law. The programme is accredited by the Technical and Vocational Education and Training Authority (TVETA) under the TVET Act, 2013. Module I covers financial accounting, information communication technology, communication skills, economics, business law, entrepreneurship, business plan, human and public relations, sales and marketing, business finance, life skills, and occupational safety. Students learn foundational business principles, accounting basics, and commercial law. Module II advances to office administration and management, marketing management, supply and transport management, quantitative techniques, commercial and administrative law, and cost accounting. Module III focuses on organisation theory and behaviour, labour and industrial relations, principles and practice of management, human resource management, managerial accounting, financial management, research methods, and a trade project. The programme combines theory with case studies, business simulations, and practical projects. Students learn to manage business operations, prepare financial statements, develop marketing strategies, and administer office systems. A trade project in Module III requires students to apply business management competencies to a real business scenario. Entry requirements are a KCSE mean grade of C- (minus) or a pass in a relevant Craft Certificate. The programme is widely available at national polytechnics, technical training institutes, and business colleges across Kenya. Graduates pursue careers as office supervisors, business administrators, marketing assistants, accounting assistants, and human resource assistants in businesses, government, NGOs, and financial institutions. The programme provides a progression pathway to a Higher National Diploma and subsequently to a degree in business management, commerce, or related fields. The programme includes a compulsory industrial attachment. Government-sponsored students placed through KUCCPS receive capitation funding, and HELB loans are available for eligible students. The standardised annual tuition fee at public TVET institutions is KES 67,189.

The Diploma in Digital Marketing is a programme that equips students with knowledge and practical skills in digital marketing strategy, social media marketing, search engine optimisation, content marketing, online advertising and web analytics. Offered at universities in Kenya, the programme prepares students for careers in the rapidly growing digital marketing and e-commerce sector. The curriculum covers introduction to digital marketing, search engine optimisation, social media marketing, content marketing, email marketing, Google Ads and pay-per-click advertising, web analytics, e-commerce, digital branding, mobile marketing, affiliate marketing, marketing automation, digital strategy and campaign management, entrepreneurship and communication skills. Students develop both marketing and digital technology skills. Kenya's digital economy is expanding rapidly, with businesses increasingly shifting marketing budgets to digital channels. The programme responds to the need for trained digital marketers who can plan, execute and measure digital marketing campaigns across online platforms. The programme is delivered through lectures, practical workshops, case studies, live campaign projects, industry tools training and industrial attachment. Students gain hands-on experience in SEO, social media management, Google Ads, content creation and analytics through practical sessions and attachment at digital marketing agencies, corporate marketing departments or media organisations. Graduates pursue careers as digital marketing executives, social media managers, SEO specialists, content marketers, Google Ads specialists, e-commerce coordinators and digital marketing analysts in digital agencies, corporate marketing departments, media houses and e-commerce companies. They can also progress to a Bachelor of Commerce in Marketing or related degree programmes. Prospective students should have an interest in marketing, creativity and digital technology. The programme is suitable for students seeking careers in digital marketing, e-commerce and online brand management.

The Diploma in Energy Project Management is a KNEC-examined programme listed on KUCCPS under the Technical Courses cluster. It trains professionals to plan, implement, and manage energy sector projects including renewable energy installations, power infrastructure, and energy efficiency programmes. The curriculum combines project management principles with energy sector knowledge. Students learn project planning and design, energy policy and regulation, renewable energy technologies, energy auditing, financial management for energy projects, procurement and contract management, environmental impact assessment, and monitoring and evaluation. Kenya's energy sector is expanding rapidly with investments in geothermal, solar, wind, and grid infrastructure. The government's commitment to universal electricity access and the growth of independent power producers have created demand for project managers who understand both energy technologies and project management methodologies. Training is offered at institutions including the Institute of Energy Studies and Research (IESR), formerly Kenya Power Training School, and the Kenya Institute of Energy (KIE). The programme combines classroom theory with practical project case studies and industry attachment. Graduates work as energy project officers, renewable energy project coordinators, energy audit assistants, and project management assistants with energy companies, government agencies, NGOs, and consulting firms, with progression routes to degree programmes in energy management or project management. Skills RequiredProject Planning and DesignEnergy Policy and RegulationRenewable Energy Technology AssessmentEnergy Auditing BasicsFinancial Management for Energy ProjectsProcurement and Contract ManagementEnvironmental Impact AssessmentMonitoring and EvaluationStakeholder EngagementProject Risk ManagementKey SubjectsProject Planning and ManagementEnergy Sector Overview and PolicyRenewable Energy TechnologiesEnergy Efficiency and

This Level 5 competency-based programme prepares students to support the day-to-day people-management and record-keeping that keeps organisations running. It trains HR clerks and assistants who maintain personnel records, help with recruitment, support payroll, and ensure staff files and statutory requirements are in order. Students learn to maintain HR records and files, support recruitment and onboarding, assist with payroll and benefits, apply basic employment-law requirements, support training and leave administration, handle staff welfare issues, and use HR systems and spreadsheets. They also develop communication, numeracy, digital-literacy, and ethics skills central to reliable, confidential HR support. These skills matter because every employer must keep accurate staff records, pay staff correctly, and meet legal obligations such as contracts, NSSF, NHIF/SHIF, and PAYE. Graduates help organisations stay organised and compliant, reduce payroll errors and disputes, and free up managers to focus on their core work. Their support underpins decent work and smooth operations in businesses, SACCOs, NGOs, and county offices. The programme blends classroom teaching, HR-software and spreadsheet labs, case studies, role-plays, and a supervised industrial attachment with an HR department or office. Assessment is competency-based, with learners judged on demonstrating real HR-support skills. Graduates pursue careers as HR clerks, personnel records clerks, payroll clerks, and HR assistants in businesses, SACCOs, NGOs, and county governments, with progression to higher HR qualifications. The programme is ideal for organised, reliable, people-oriented students who want a fast, practical route into office-based human-resource support roles.

The Diploma in Logistics and Supplies Management is a KNEC-examined programme that trains graduates in the movement, storage, and management of goods and materials across supply chains. Students study procurement, purchasing principles and techniques, materials and production management, logistics, public and business finance, and management information systems, covering the full supply chain function. Skills RequiredProcurementPurchasing PrinciplesMaterials and Production ManagementLogisticsPublic and Business FinanceKey SubjectsProcurementPurchasing Principles and TechniquesMaterials and Production ManagementPurchasing and Supplies LogisticsManagement Accounting for Supplies ManagementCertificationsKenya Institute of Supplies Management (KISM) progression pathwaysSpecializationsProcurement and PurchasingFocus on sourcing, purchasing, and supplier management. Materials and Warehouse ManagementFocus on inventory, warehousing, and materials handling. Skills RequiredLogisticsMaterials and Production ManagementProcurementPublic and Business FinancePurchasing PrinciplesKey SubjectsProcurementPurchasing Principles and TechniquesMaterials and Production ManagementPurchasing and Supplies LogisticsManagement Accounting for Supplies ManagementResearch MethodsCertificationsKenya National Qualifications Authority (KNQA) CertificationSpecializationsProcurement and PurchasingFocus on sourcing, purchasing, and supplier management. Materials and Warehouse ManagementFocus on inventory, warehousing, and materials handling. Kenya's manufacturing, retail, and trade sectors all depend on effective supply chain management, creating steady demand for trained logistics and supplies professionals across industries. Training combines classroom logistics and procurement theory with case studies and a supervisory project, culminating in a practicum placement in a logistics or supplies department. Graduates work as logistics officers, supplies/procurement assistants, and warehouse coordinators, with progression into KISM's professional procurement pathway or a Bachelor's degree in Logistics and Supply Chain Management. The programme suits students who want a broad supply chain qualification spanning procurement, logistics, and materials management, applicable across manufacturing, retail, and service sectors.

This Level 5 competency-based programme prepares students to sell, promote, and market products and services for businesses, combining traditional selling skills with modern digital marketing. It trains marketing assistants, sales representatives, and customer-service staff who help organisations reach and win customers in a competitive market. Students learn to apply marketing principles, understand consumer behaviour, sell effectively, plan and run promotions and advertising, run digital and social-media marketing, carry out basic market research, deliver customer service, set prices and distribution, and support brand and marketing campaigns. They also develop skills in communication, numeracy, digital literacy, and entrepreneurship central to selling and marketing. These skills matter because every business, SACCO, NGO, and county enterprise needs to reach customers, build loyalty, and grow sales. Graduates help organisations understand their markets, communicate value, win and retain customers, and compete using both face-to-face selling and digital channels. Their work drives revenue, jobs, and business growth across the economy. The programme blends classroom teaching, digital-marketing labs, sales role-plays, market-research exercises, and a supervised industrial attachment with a marketing department, sales team, or agency. Assessment is competency-based, with learners judged on demonstrating real marketing and selling skills. Graduates pursue careers as marketing assistants, sales representatives, digital-marketing assistants, customer-service assistants, and promotions staff in businesses, SMEs, agencies, and retail, with progression to higher marketing qualifications. The programme is ideal for outgoing, communicative, business-minded students who enjoy selling and engaging customers and want a practical route into marketing and sales careers.

The Diploma in Office Administration (TVET CDACC Level 6) is a competency-based qualification that trains graduates to manage the day-to-day administrative operations of an organisation's front and back office. Students work through competency units covering front office operations, office mail and correspondence management, meeting coordination, office security, and telephone/communications handling, building comprehensive administrative competence. Skills RequiredFront Office OperationsOffice Mail and Correspondence ManagementMeeting CoordinationOffice Security ManagementBusiness CommunicationKey SubjectsFront Office OperationsOffice Mail ManagementMeeting CoordinationOffice SecurityBusiness CommunicationCertificationsTVET CDACC Certificate of Competency (per unit)SpecializationsFront Office ManagementFocus on reception, visitor management, and front-of-house operations. Executive Administrative SupportFocus on supporting senior executives with correspondence, scheduling, and meetings. Skills RequiredBusiness CommunicationFront Office OperationsMeeting CoordinationOffice Mail and Correspondence ManagementOffice Security ManagementKey SubjectsFront Office OperationsOffice Mail ManagementMeeting CoordinationOffice SecurityBusiness CommunicationResearch MethodsCertificationsKenya National Qualifications Authority (KNQA) CertificationSpecializationsFront Office ManagementFocus on reception, visitor management, and front-of-house operations. Executive Administrative SupportFocus on supporting senior executives with correspondence, scheduling, and meetings. Every organisation, from small businesses to large corporations and government offices, needs skilled office administrators to keep operations running smoothly, making this a broadly applicable qualification. Training combines short theory modules with practical office simulation exercises, assessed unit-by-unit against national occupational standards, often delivered in blended or online formats. Graduates work as office administrators, executive assistants, and front office/reception managers across virtually any sector, with transferable skills applicable in business, government, and NGOs alike. The programme suits students who want a broadly applicable, practically assessed administrative qualification with strong employability across sectors.

The Diploma in Procurement and Logistics Management is a KUCCPS-listed programme, offered at institutions including Kabarak University, Multimedia University of Kenya, and KCA University, that prepares graduates for careers spanning procurement, warehousing, and transportation of goods. Students study procurement processes, warehousing and inventory management, transportation and distribution, supply chain components (facilities, inventory, pricing), and the tools used to evaluate supply chain performance. Skills RequiredProcurement ProcessesWarehousing and Inventory ManagementTransportation and DistributionSupply Chain Evaluation ToolsSourcingKey SubjectsProcurement ProcessesWarehousing and Inventory ManagementTransportation and DistributionSupply Chain ComponentsBusiness Law BasicsCertificationsKenya Institute of Supplies Management (KISM) progression pathwaysSpecializationsProcurementFocus on sourcing, purchasing, and supplier management. Logistics and DistributionFocus on warehousing, transportation, and distribution management. Every organisation managing goods — from manufacturers to retailers and government agencies — needs staff who understand procurement and logistics in a global business environment, sustaining consistent demand. Training combines classroom procurement and logistics theory with case studies of supply chain operations, plus a supervised industrial attachment. Graduates work as procurement officers, logistics coordinators, and warehouse/distribution supervisors, with progression into KISM's professional pathway or a Bachelor's degree in Procurement and Logistics Management. The programme suits students who want a business-oriented supply chain qualification emphasising procurement and the physical movement/storage of goods.

The Diploma in Procurement and Supplies Management is a programme that equips students with knowledge and practical skills in procurement, purchasing, inventory management, supplies management and contract administration. Offered at Garissa University, Kiriri Women's University of Science and Technology and The East African University, the programme prepares students for careers in procurement and supply chain management across public and private sector organisations. The curriculum covers principles of procurement, purchasing management, inventory control, stores management, supply chain management, contract law, public procurement, supplier management, logistics, project management, negotiation skills, research methods and industrial attachment. Students develop both theoretical knowledge and practical procurement skills. Kenya's public procurement sector is regulated by the Public Procurement and Asset Disposal Act, creating demand for trained procurement professionals. The programme responds to the need for qualified personnel who can manage procurement processes, oversee supplies and ensure compliance with procurement regulations in government, NGOs and private companies. The programme is delivered through lectures, case studies, procurement simulation exercises, field visits, research projects, group discussions and industrial attachment. Students gain hands-on experience in procurement and supplies management through supervised attachment in procurement departments, supply chain companies or government agencies. Graduates pursue careers as procurement officers, supplies officers, purchasing assistants, inventory controllers and stores managers in government agencies, NGOs, private companies and manufacturing firms. They can also progress to a Bachelor of Commerce in Procurement or related degree programmes. Prospective students should have interest in business, commerce and supply chain operations. The programme is suitable for students seeking careers in procurement, purchasing and supplies management.

The Diploma in Procurement and Supply Chain Management is a separately KUCCPS-listed programme (Business & Related cluster) covering the end-to-end supply chain function, from sourcing through to final delivery, with a broader supply chain framing than the Logistics-specific variant. Students study introduction to procurement and supply chain management, principles of purchasing, stores and inventory management, public and international procurement, and research methods, culminating in an internship and research project. Skills RequiredProcurement and Supply Chain FundamentalsPurchasing PrinciplesStores and Inventory ManagementPublic and International ProcurementResearch MethodsKey SubjectsIntroduction to Procurement and Supply Chain ManagementPrinciples of PurchasingStores and Inventory ManagementPublic and International ProcurementLegal Aspects of ProcurementCertificationsKenya Institute of Supplies Management (KISM) CPSP-K progression pathwaysSpecializationsPublic ProcurementFocus on government procurement law and compliance. Stores and Inventory ManagementFocus on inventory control and stores administration. Kenya's public and private sectors both require supply chain professionals compliant with procurement law and skilled in modern supply chain management practices, sustaining strong demand. Training combines classroom procurement law and supply chain theory with practical modules on retail/merchandise management and business ethics, culminating in an internship and research project. Graduates work as procurement officers, supply chain analysts, and stores/inventory managers across public and private sector organisations, with progression into KISM's CPSP-K pathway. The programme suits students who want a comprehensive, end-to-end supply chain qualification spanning procurement law, purchasing, and inventory management.

The Diploma in Project Planning and Management is a programme that equips students with knowledge and practical skills in project design, planning, implementation, monitoring and evaluation. Offered at multiple universities including the University of Nairobi, Chuka University, Tharaka University, Catholic University of Eastern Africa, Marist International University College and The East African University, the programme prepares students for project management roles in development organisations, government agencies and private sector firms. The curriculum covers project planning, project cycle management, project design, logical framework approach, project financing, project implementation, monitoring and evaluation, project risk management, stakeholder management, community participation, research methods, project proposal writing and industrial attachment. Students develop both theoretical knowledge and practical project management skills. Kenya's development sector relies heavily on project-based interventions by NGOs, government agencies and international organisations. The programme responds to the need for trained project management personnel who can design, implement and evaluate development projects effectively and ensure efficient use of resources. The programme is delivered through lectures, case studies, project simulation exercises, field visits to development projects, research projects, group discussions and industrial attachment. Students gain hands-on experience in project planning and management through supervised attachment in NGOs, development agencies or project management units. Graduates pursue careers as project officers, project coordinators, monitoring and evaluation assistants, development workers and programme assistants in NGOs, government agencies, community organisations and private companies. They can also progress to a Bachelor of Arts in Project Planning and Management or related degree programmes. Prospective students should have interest in development, planning and management. The programme is suitable for students seeking careers in project management within the development sector.

The Diploma in Purchasing and Supplies Management is a three-year programme examined by the Kenya National Examinations Council (KNEC) and offered at technical and vocational training institutions across Kenya. It equips students with competencies in procurement, supply chain management, warehousing, and contract management. The programme is accredited by the Technical and Vocational Education and Training Authority (TVETA) under the TVET Act, 2013. Module I covers life skills, communication skills, information communication technology, entrepreneurship and business plan, supply chain management and purchasing principles, warehousing and operations and stock control, economics, elements of law, financial accounting, business finance, and office organisation. Students learn foundational principles of procurement, inventory management, and business law. Module II advances to public procurement and finance, purchasing management, supply management, cost accounting, principles and practices of marketing, quantitative techniques, office administration and management, and life skills. Module III focuses on purchasing and supplies strategy, operating management, project and contract management, international purchasing, managerial accounting, principles and practices of management, research methods or project, and a practicum. Entry requirements are a KCSE mean grade of C- (minus) with C- in Mathematics and English. The programme is widely available at national polytechnics, technical training institutes, and university-affiliated TVET centres across Kenya. Graduates pursue careers as procurement officers, supply chain assistants, stores officers, inventory controllers, and purchasing assistants in government ministries, county governments, NGOs, and private companies. The programme provides a progression pathway to a Higher National Diploma and subsequently to a degree in procurement or supply chain management. The programme includes a compulsory industrial attachment and practicum. Government-sponsored students placed through KUCCPS receive capitation funding, and HELB loans are available for eligible students. The standardised annual tuition fee at public TVET institutions is KES 67,189.

Road Transport Management Level 6 is a TVET CDACC-accredited diploma programme listed on KUCCPS. It trains professionals in road transport operations, fleet management, transport logistics, and road transport regulation for Kenya's road transport sector. The curriculum was developed by TVET CDACC under the CBET framework and covers transport operations management, fleet maintenance and management, transport economics, road safety management, transport regulations and compliance, logistics and supply chain integration, driver management, transport planning, and entrepreneurship in transport services. Kenya's road transport sector is the dominant mode of freight and passenger transport, handling over 90% of cargo movement. The growing economy, expansion of trade corridors, and increasing vehicle fleet create sustained demand for qualified road transport management professionals. Training is offered at the Kenya Institute of Highways and Building Technology (KIHBT) and Railway Training Institute, among other institutions. The programme combines classroom theory with practical sessions, industry visits, and industrial attachment at transport companies. Graduates work as fleet managers, transport operations supervisors, logistics coordinators, road safety officers, and transport planners with transport companies, logistics firms, manufacturing companies, and government agencies, with progression routes to degree programmes in transport management or logistics. Skills RequiredFleet Management and MaintenanceTransport Operations PlanningRoad Safety ManagementTransport Regulations and ComplianceTransport Economics and CostingDriver Management and TrainingLogistics and Supply Chain IntegrationRoute Planning and OptimisationTransport Project ManagementEntrepreneurship in TransportKey SubjectsRoad Transport Operations ManagementFleet Maintenance and ManagementTransport Economics and CostingRoad Safety and Accident PreventionTransport Regulations and

The Diploma in Sales and Marketing is a KUCCPS-listed programme (Business & Related cluster) that trains graduates in the principles and practice of selling products and services and building brand and market presence. Students study marketing principles, sales techniques and management, market research, digital marketing basics, and consumer behaviour, building a practical toolkit for revenue-generating roles. Skills RequiredSales TechniquesMarketing PrinciplesMarket ResearchDigital Marketing BasicsConsumer Behaviour AnalysisKey SubjectsPrinciples of MarketingSales ManagementMarket ResearchConsumer BehaviourDigital Marketing BasicsCertificationsMarketing Society of Kenya (MSK) recognition pathwaysSpecializationsSales ManagementFocus on managing sales teams, targets, and customer relationships. Digital MarketingFocus on online marketing channels including social media and search. Skills RequiredConsumer behaviour analysisDigital Marketing BasicsMarket ResearchMarketing PrinciplesSales TechniquesKey SubjectsPrinciples of MarketingSales ManagementMarket ResearchConsumer BehaviourDigital Marketing BasicsResearch MethodsCertificationsKenya National Qualifications Authority (KNQA) CertificationSpecializationsSales ManagementFocus on managing sales teams, targets, and customer relationships. Digital MarketingFocus on online marketing channels including social media and search. Every business in Kenya, from SMEs to multinationals, needs sales and marketing staff, and the growth of digital and social media marketing has expanded demand for marketers who understand both traditional and online channels. Training combines classroom marketing theory with sales role-play, market research projects, and increasingly digital marketing practicals, plus a supervised industrial attachment. Graduates work as sales representatives, marketing assistants, and brand/promotions officers across virtually every industry, with progression into a Bachelor of Commerce (Marketing) or Marketing Society of Kenya professional qualifications. The programme suits students who enjoy persuasion, communication, and customer-facing work and want a broadly applicable business qualification centred on sales and marketing.