Contact

Write to us. We answer in writing.

Corrections to the catalogue are the most useful thing you can send. If a fee, an entry mark or a rating is wrong, tell us and include where the right figure comes from.

General: [email protected]Anything that does not fit below. Two working days.
Corrections: [email protected]A fee, entry mark or rating that is wrong. Include the record and the source. Reviewed within five working days.
Institutions: [email protected]Running a cohort, or maintaining your own records in the catalogue. Two working days.
Billing: [email protected]A charge that looks wrong, a refund under the refund policy, or a subscription you cannot cancel from settings. Two working days.
Privacy: [email protected]Access, correction or deletion requests. Answered within 30 days.
Accessibility: [email protected]Something here that is hard or impossible to use. Five working days.
Legal: [email protected]Questions about the terms, and formal or copyright notices. Five working days.

Where we are

Nairobi, Kenya. We work East Africa Time, and we answer email rather than take calls, so that every answer about a fee or a rating exists in writing and can be checked later.

Corrections

What makes a correction easy to act on.

Corrections are the most valuable thing that arrives here, and the ones we can act on same week all look alike.

01The record, by link. There are thousands of courses and dozens share a name.
02The field that is wrong, named. Fee, entry grade, intake month, duration, exposure rating.
03What it should say instead.
04Where that comes from: a fee structure, a prospectus page, a placement circular. A link is ideal, a screenshot is fine.