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Hospitality & Tourism

Master of Science in Travel & Transport Service Management

The Master of Science in Travel & Transport Service Management is a master's programme offered at Kenyan universities. This postgraduate degree prepares professionals for advanced practice and research careers in business & economics.

Duration
1-2 years
Next intake January 2027
Public tuition
Ksh 187,200
Ksh 187,200 to Ksh 374,400 total
Job market
Moderate
Market demand for graduates

The short answer

What it costs
Up to Ksh 187,200 a year at a public institution, Ksh 187,200 to Ksh 374,400 for the whole course.The detail
Who can get in
A KCSE mean grade of B- or above. There is another way in without it.The detail
How long, and when
Takes 1-2 years, full-time, part-time, with 0 months of attachment. Next intake January 2027, at 1 institution.The detail
Where it leads
8 careers in the catalogue. The least exposed to AI is Pastry Chef, at 5 out of 100.The detail

The programme

What you study, how long it takes, and how it is delivered.

What you study

10 subjects
  • Management Theory and Practice
  • Managerial Economics
  • Financial Management
  • Strategic Management
  • Business Research Methods
  • Marketing Management
  • Human Resource Management
  • Management Information Systems
  • Corporate Governance
  • Project Management

Modules

12 in the programme

  • Travel Management and Travel Agency Operations

    Year 1Semester 13 creditsCore

    Travel agency management, travel booking, ticketing, and travel service operations.

  • Air Transport Management

    Year 1Semester 23 creditsCore

    Airline operations, flight scheduling, capacity management, and airline service management.

  • Ground Transportation and Logistics

    Year 1Semester 33 creditsCore

    Transport logistics, vehicle management, route optimization, and ground transportation operations.

  • Travel Technology and Systems

    Year 2Semester 13 creditsCore

    Travel booking systems, GDS, airline ticketing, and travel technology platforms.

  • Service Quality and Customer Experience

    Year 2Semester 23 creditsCore

    Service management, customer satisfaction, complaint handling, and service excellence.

  • Supply Chain Management in Tourism

    Year 2Semester 33 creditsCore

    Tourism supply chain, vendor management, and logistics coordination in tourism.

  • Travel Industry Economics and Marketing

    Year 3Semester 13 creditsCore

    Travel industry economics, pricing strategies, and marketing in travel and transport.

  • Sustainable Transport and Responsible Travel

    Year 3Semester 23 creditsCore

    Sustainable transport practices, carbon footprint reduction, and responsible tourism travel.

  • Strategic Management in Travel and Transport

    Year 3Semester 33 creditsCore

    Strategic planning, competitive strategy, and business model innovation in travel/transport.

  • Financial Management and Operations Analysis

    Year 4Semester 13 creditsCore

    Financial management, budgeting, and operational metrics in travel and transport.

  • Research Methods and Analytics

    Year 4Semester 23 creditsCore

    Business research, data analysis, and analytics for travel and transport decisions.

  • Capstone Project

    Year 4Semester 36 creditsCore

    Comprehensive capstone project on travel or transport management strategy.

Specialisations

  • Airline and Air Transport Management

    Focus on airline operations, flight management, and aviation service.

  • Travel Agency and Corporate Travel Management

    Focus on travel agency operations and corporate travel programme management.

  • Sustainable and Responsible Travel

    Focus on sustainable transport practices and responsible tourism travel.

  • Transport Logistics and Supply Chain

    Focus on transport logistics, supply chain, and ground transportation.

A day as a student

A typical day involves attending case study discussions, working on group projects, analysing financial data, participating in business simulations, networking at industry events, and meeting with supervisors for research project guidance.

The trade-offs

In its favourAgainst it
Kenya's aviation and travel sectors are growing—increasing demand for skilled managers.Travel and aviation sensitive to security, health, and economic shocks.
International career opportunities—airlines and travel companies operate globally.Irregular schedules common in airline and transport roles.
IATA certification is globally recognized—valuable credential in travel and aviation.Competitive field—requires strong analytical and customer service skills.

What it costs

Tuition at both ends of the market, and how to pay for it.

What it costs, and where

Against 91 hospitality & tourism courses
Public158k to 187k
158k at Kenyatta University187k at Moi University

Annual tuition in Kenyan shillings, rounded. The upright tick is the median for this field, so a bar sitting entirely to its right is an expensive programme by the standards of its own subject.

The fine print

Moi 187,200/yr (worldscholarshipforum). KU unverified. Private unverified.

HELB offers postgraduate loans. Many employers sponsor MBA studies for high-performing employees. DAAD and other international scholarships are available for economics and business research.

Funding options

  • HELB Postgraduate Loan

    Loan

    Kenyan citizens enrolled in accredited postgraduate programmes

  • Employer Sponsorship

    Sponsorship

    Employees with employer study support policies

  • DAAD Scholarship

    Scholarship

    Postgraduate researchers in partnership with German universities

Scholarships

4 recorded

  • IATA Foundation Scholarship

    ScholarshipKsh 200,000

    Aviation professionals pursuing advanced study.

  • Airline Sponsorship

    SponsorshipKsh 150,000Kenyan

    Candidates sponsored by airlines or aviation companies.

  • Merit Scholarship

    ScholarshipKsh 120,000Kenyan

    High-performing postgraduate applicants.

  • HELB Postgraduate Loan

    LoanKsh 100,000Kenyan

    Kenyan postgraduate students.

Scholarships you could apply for

2 usable where it is taught
Save one and be reminded before it closes

Getting in

The grades, the alternatives, and who accredits the award.

What you need

KCSE mean grade
B-minimum entry
Alternative entry

Bachelor's degree in any field with minimum CGPA of 2.5; experience in travel, tourism, or transport sectors preferred.

When it next starts

Taught at 1 institution
January 20271 institution

Including Moi University.

May 20271 institution

Including Moi University.

September 20271 institution

Including Moi University.

How you are assessed

4 components

  • Module Examinations

    Exam45% of the mark

    Written exams on travel management and transport operations theory.

  • Case Studies

    Assignment20% of the mark

    Case analysis on travel and transport operational challenges.

  • Practical Assignments

    Practical15% of the mark

    Practical work including GDS training, ticket pricing, and logistics planning.

  • Capstone Project

    Capstone20% of the mark

    Comprehensive travel or transport business management project.

Accreditation

  • Commission for University Education

    Academic accreditationRequired

    Mandatory accreditation for all university programmes in Kenya.

  • International Air Transport Association

    Professional

    Aviation certification—valuable for airline and air transport careers.

Accredited by the Commission for University Education (CUE). Business programmes may also be accredited by the Kenya Institute of Management (KIM) or international bodies like AMBA.

Where it leads

The roles it opens, and what you leave with.

Where graduates go

5 roles

  • Travel Agency Director/Manager

    Medium demandKsh 70,000 to Ksh 250,000

    Manage travel agency operations, staff, and customer service.

  • Airline Customer Service Director

    Medium demandKsh 85,000 to Ksh 280,000

    Lead customer service and passenger experience at airlines.

  • Airline Operations Manager

    Medium demandKsh 100,000 to Ksh 350,000

    Manage airline flight operations, scheduling, and service delivery.

  • Travel Management Company Executive

    Low demandKsh 90,000 to Ksh 320,000

    Manage corporate travel programmes and travel management services.

  • Transport Logistics Manager

    Medium demandKsh 80,000 to Ksh 300,000

    Manage transport logistics, vehicle fleet, and route optimization.

Graduate outcomes

Graduates pursue careers as business analysts, financial managers, management consultants, project managers, and corporate executives in Kenya's business sector.

Where these fields lead

8 careers

Common misconceptions

  • An MBA guarantees a senior management position.

    An MBA enhances qualifications but career advancement depends on experience, performance, and networking.

  • All Masters in Business programmes are the same.

    Programmes vary significantly in specialisation, teaching approach (case study vs research), and industry focus.

  • A Masters in Economics is only for banking careers.

    Economics graduates work in government, research institutions, NGOs, international organisations, and consulting firms.

  • Part-time Masters programmes are less rigorous.

    Part-time programmes cover the same curriculum as full-time. The difference is scheduling, not academic standards.

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