Hospitality & Tourism

Master of Science in Travel & Transport Service Management

The Master of Science in Travel & Transport Service Management is a master's programme offered at Kenyan universities. This postgraduate degree prepares professionals for advanced practice and research careers in business & economics.

Duration: 1-2 years
Public, up to: Ksh 187,200
Job market: Moderate

The programme

What you study, how long it takes, and how it is delivered.

Practicalities

Study mode: Full-time, Part-time
Attachment: 0 months
Average class: 25 students
Award: Masters

What you study

10 subjects

Management Theory and Practice
Managerial Economics
Financial Management
Strategic Management
Business Research Methods
Marketing Management
Human Resource Management
Management Information Systems
Corporate Governance
Project Management

Modules

12 in the programme

Travel Management and Travel Agency Operations
Year 1Semester 13 creditsCore
Travel agency management, travel booking, ticketing, and travel service operations.
Air Transport Management
Year 1Semester 23 creditsCore
Airline operations, flight scheduling, capacity management, and airline service management.
Ground Transportation and Logistics
Year 1Semester 33 creditsCore
Transport logistics, vehicle management, route optimization, and ground transportation operations.
Travel Technology and Systems
Year 2Semester 13 creditsCore
Travel booking systems, GDS, airline ticketing, and travel technology platforms.
Service Quality and Customer Experience
Year 2Semester 23 creditsCore
Service management, customer satisfaction, complaint handling, and service excellence.
Supply Chain Management in Tourism
Year 2Semester 33 creditsCore
Tourism supply chain, vendor management, and logistics coordination in tourism.
Travel Industry Economics and Marketing
Year 3Semester 13 creditsCore
Travel industry economics, pricing strategies, and marketing in travel and transport.
Sustainable Transport and Responsible Travel
Year 3Semester 23 creditsCore
Sustainable transport practices, carbon footprint reduction, and responsible tourism travel.
Strategic Management in Travel and Transport
Year 3Semester 33 creditsCore
Strategic planning, competitive strategy, and business model innovation in travel/transport.
Financial Management and Operations Analysis
Year 4Semester 13 creditsCore
Financial management, budgeting, and operational metrics in travel and transport.
Research Methods and Analytics
Year 4Semester 23 creditsCore
Business research, data analysis, and analytics for travel and transport decisions.
Capstone Project
Year 4Semester 36 creditsCore
Comprehensive capstone project on travel or transport management strategy.

Specialisations

Airline and Air Transport Management
Focus on airline operations, flight management, and aviation service.
Travel Agency and Corporate Travel Management
Focus on travel agency operations and corporate travel programme management.
Sustainable and Responsible Travel
Focus on sustainable transport practices and responsible tourism travel.
Transport Logistics and Supply Chain
Focus on transport logistics, supply chain, and ground transportation.

A day as a student

A typical day involves attending case study discussions, working on group projects, analysing financial data, participating in business simulations, networking at industry events, and meeting with supervisors for research project guidance.

The trade offs

In its favour

Kenya's aviation and travel sectors are growing—increasing demand for skilled managers.
International career opportunities—airlines and travel companies operate globally.
IATA certification is globally recognized—valuable credential in travel and aviation.

Against it

Travel and aviation sensitive to security, health, and economic shocks.
Irregular schedules common in airline and transport roles.
Competitive field—requires strong analytical and customer service skills.

What it costs

Tuition at both ends of the market, and how to pay for it.

What it costs, and where

Against 91 hospitality & tourism courses

Public158k to 187k

158k at Kenyatta University187k at Moi University

Annual tuition in Kenyan shillings, rounded. The upright tick is the median for this field, so a bar sitting entirely to its right is an expensive programme by the standards of its own subject.

The fine print

Moi 187,200/yr (worldscholarshipforum). KU unverified. Private unverified.

HELB offers postgraduate loans. Many employers sponsor MBA studies for high-performing employees. DAAD and other international scholarships are available for economics and business research.

Funding options

HELB Postgraduate Loan
Loan
Kenyan citizens enrolled in accredited postgraduate programmes
Employer Sponsorship
Sponsorship
Employees with employer study support policies
DAAD Scholarship
Scholarship
Postgraduate researchers in partnership with German universities

Scholarships

4 recorded

IATA Foundation Scholarship
ScholarshipKsh 200,000
Aviation professionals pursuing advanced study.
Airline Sponsorship
SponsorshipKsh 150,000Kenyan
Candidates sponsored by airlines or aviation companies.
Merit Scholarship
ScholarshipKsh 120,000Kenyan
High-performing postgraduate applicants.
HELB Postgraduate Loan
LoanKsh 100,000Kenyan
Kenyan postgraduate students.

Getting in

The grades, the alternatives, and who accredits the award.

What you need

KCSE mean grade: B-
Alternative entry: Bachelor's degree in any field with minimum CGPA of 2.5; experience in travel, tourism, or transport sectors preferred.

How you are assessed

4 components

Module Examinations
Exam45% of the mark
Written exams on travel management and transport operations theory.
Case Studies
Assignment20% of the mark
Case analysis on travel and transport operational challenges.
Practical Assignments
Practical15% of the mark
Practical work including GDS training, ticket pricing, and logistics planning.
Capstone Project
Capstone20% of the mark
Comprehensive travel or transport business management project.

Accreditation

Accredited by the Commission for University Education (CUE). Business programmes may also be accredited by the Kenya Institute of Management (KIM) or international bodies like AMBA.

Accredited by

Commission for University Education
Academic accreditationRequired
Mandatory accreditation for all university programmes in Kenya.
International Air Transport Association
Professional
Aviation certification—valuable for airline and air transport careers.

Where it leads

The roles it opens, and what you leave with.

Where graduates go

5 roles

Travel Agency Director/Manager
Medium demandKsh 70,000 to Ksh 250,000
Manage travel agency operations, staff, and customer service.
Airline Customer Service Director
Medium demandKsh 85,000 to Ksh 280,000
Lead customer service and passenger experience at airlines.
Airline Operations Manager
Medium demandKsh 100,000 to Ksh 350,000
Manage airline flight operations, scheduling, and service delivery.
Travel Management Company Executive
Low demandKsh 90,000 to Ksh 320,000
Manage corporate travel programmes and travel management services.
Transport Logistics Manager
Medium demandKsh 80,000 to Ksh 300,000
Manage transport logistics, vehicle fleet, and route optimization.

Graduate outcomes

Graduates pursue careers as business analysts, financial managers, management consultants, project managers, and corporate executives in Kenya's business sector.

Where these fields lead

8 careers

Related courses

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